Shipping & Returns

SHIPPING RATES

DOMESTIC RATES & TIMELINES

Please note due to COVID-19 safety measures the below timelines are not guaranteed. 

Contiguous US
Ground Shipping: Complimentary
Next Day: $30.00

Alaska, Hawaii, Puerto Rico
3-Day: $20.00
Next Day: $65.00

INTERNATIONAL RATES & TIMELINES

5-10 Business Days: Calculated at Checkout*
*Elite World Group is not responsible for any customs, taxes, and duties charges issued by your respective country.

We ship via UPS for all orders. We do not ship to P.O. boxes. Your invoice and tracking information will be sent to the email address provided after placing your order. Elite World Group is not responsible for packages delayed due to weather or events beyond our control. Elite World Group is not responsible for product lost or damaged during shipment. Elite World Group is not responsible for shipments after they have been delivered.

ORDER CANCELLATIONS

Once an order has been placed, EWG will not cancel the order. If you have changed your mind, you may return the item once it arrives to you. 

FAILED DELIVERIES

We ship to the address provided. If packages are undeliverable for any reason, including customer’s refusal to pay duties, Elite World Group is not responsible for return shipping costs or cost of re-shipping merchandise. 

RETURNS

DOMESTIC RETURNS

We offer complimentary returns for domestic orders only. Please email returns@elitemodelworld.com to receive a return label. 

INTERNATIONAL RETURNS

Customers outside of the United States are responsible for their own returns. Please email returns@elitemodelworld.com for the return address.

RETURN POLICY

Items must be in new condition to qualify for return. We define new as unworn, unwashed, undamaged and unused with all original tags attached. All packaging must accompany the product and must also be in new condition. We reserve the right to refuse a return or exchange if the merchandise does not meet this criteria. 

Elite World Group is not responsible for product lost or damaged during shipment. Refunds or store credit will be issued within 7-10 business days via the original form of payment and payment amount, excluding original shipping and return costs (if applicable).

In order to ensure a quick and easy return process, please fill out the return form that is in the box. If you are missing or loose that form, please reach out to returns@elitemodelworld.com.

Items must be marked as shipped back to us within 30 days of original delivery date. Items marked "Final Sale" cannot be returned

For additional inquiries, please contact shop@elitemodelworld.com